UM IST Help

How to check your spam quarantine

Updated on

Audience: Faculty, staff

Introduction

How to check your spam quarantine to release messages, add a sender to your safelist or delete messages.

Step 1: Log in to UM Junk Mail Management

Visit the UM Junk Mail Management website and login with your UMNetID and password.

Step 2: Choose to release or delete the message

From the Spam Quarantine window

You can review and select messages to release or delete in your Spam Quarantine window:

  1.  Select the message(s) you want to release or delete. 
  2. From the Select Action... drop-down menu, choose one of the  following:
  • Release
  • Release and Add to Safelist (so they are not caught in spam again)
  • Delete

You can have a maximum of 100 users on your safelist. Messages will be automatically deleted from the quarantine after 30 days.

Screenshot of Spam Quarantine window.

From the Message Details window

In your Spam Quarantine window, you can also open an individual message to read it and review further details:

  1.  Select the link in the Subject column. The Message Details window opens. 
  2. Use the Select Action... drop-down menu to release the message, release and add the sender to your safelist, or delete the message. 

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